PLVD Water Information
Water Invoice Payments Should Be Sent To: 396 Deer Meadow Road, Webster, NH 03303
Attention Water System Users/ Water Rate Change October 2021
Dear Water System Neighbors,
The PLVD board voted and approved on Oct 13th 2021 to make changes to your water rates and invoices. We understand that with any changes there can come questions. We always encourage that if you do have questions feel free to call the PLVD Water Line @ 603-746-2010, email @ Pillsburylakevillagedistrict@gmail.com, or attend one of the monthly meetings either via zoom or in person at the clubhouse. Before we discuss the changes, we first want to make you aware of why we are making these changes.
As you know there was once over 100 residents on the water system. That revenue was crucial to maintaining the system however, over the last few years we have seen that number shrinking to 63. The amount of revenue collected has gone down with the wells going in. That has prompted the PLVD board to make the changes effective for your December Invoices. The Board feels that these changes are fair and balanced to all of our water system neighbors and the neighbors who own private wells.
Effective for your December invoices the board is moving towards a “Flat Rate/ Bracket System” for billing. Here’s how this will look going forward:
1. Connection Charge Flat Rate of $111.333 per month or $334.00 a QTR
2. Homes will be allotted usage amounts of 3,000 gallons per quarter
3. Meters will still be digitally read and monitored.
4. Overage charge of $25 for each 1000 gallons over the allotted 3000 gallons
5. If you have used under 3000 gallons quarterly you will receive a discount of $100.00
6. Homes with meters that are not working will notget the discount. Users will need to contact Aquamen to get their meter working appropriately.
****We will also all see our property tax bills decrease as a result of these changes and that savings was factored into the calculations moving to this new system of billing. The board figured that with the decrease in your property tax bill that will offset any increases you may incur as a result.
****What this does not yet include is the costs for the current Concord Drive Project that will be wrapped up by the end of this month. The payback amount will be divided by the number of water system neighbors remaining left on the system.
Looking ahead the board is optimistic that the system will become more cost effective to maintain and those cost savings will be passed on to the water system neighbors. Over the next month we will be updating our website to reflect the changes if you would like to find out more about other water system info you can visit https://pillsburylakedistrict.com/water-customer-info,
If you are getting a well and coming off the systempay close attention to the steps below:
Disconnection from Community Water lines Steps
1. Please email (pillsburydistrictclerk@gmail.com) letting us know you are getting a well.
2. If you need to schedule a curb stop shut off prior to trenching and piping being installed, you will need to schedule this with Aquamen 603-905-9073.
3. It is your responsibility to schedule a time with Aquamen to come and take the meter, sensor box . PLVD will include invoice from Aquamen into final invoice.
There should be a minimum 12-inch gap between the public water system piping in the house and the new connection to the private well. More importantly, the water system piping should be cut from the residential piping and capped. Please submit a photo of the gap and capped pipe to pillsburydistrictclerk@gmail.com.
4. Also submit a picture of your meter reading and email it to pillsburydistrictclerk@gmail.com this will insure you don't get charged for months you aren't on the system and lets us know the actual date of disconnect.
5. Will you have your water tested yes or no in the final email sent would be appreciated.
NOTE: For your own safety, please have your new water source analyzed for the Standard Analysis. Wells on PLVD's small lots are susceptible to bacteria, and water from bedrock in some areas of PLVD have significant amounts of arsenic (which the publics water system removes to below the federal maximum contaminant limit).
* SHUTTING OFF OR TURNING ON OUTSIDE VALVES ARE PROHIBITED BY HOMEONWERS OR OUTSIDE PARTIES OTHER THAN AQUAMEN. THIS ALSO INCLUDES SEASONAL HOMEOWNERS THAT NEED THEIR WATER SHUT OFF AND TURNED BACK ON. THIS WILL ONLY DONE BY AQUAMEN OR IT WILL BE CONSIDERED TAMPERING.
PLVD WATER CUSTOMER FEE SCHEDULE
Effective on 8-17-2020
This rate is subject to change.
Base rate: $35.00 monthly
Water Rate: 0.07 over 1000gal each month
Meter Audit Fee: $25.00 per customer request if not working there will be no fee
Meter installation From frozen meter/Pipe: 100% billed to customer from operator invoice
Water Hook Up Connection Fee: $10,000 When Available
Deposit Fee New Connection: $250.00 non-refundable
Service turn off visit: $50.00 at customer request
Service turn off visit: $50.00 for non-payment
Service turn on visit: $50.00 at customer request
Service turn on visit: $50.00 for non-payment
Seasonal on/off visit: 1xeach free between (October-May)
Water disconnect From System: 100% billed to customer, operator invoice will be attached (ranges from simple curb shutoff to possible cut and cap)
Additional Fee for failure to notify Aquamen for shutoff: $1,000 including water loss penalty
Tampering Penalty: $10,000 PLVD will pursue legal action
Filling/adding water: to any pool, tank, trough etc., over 250gallons not allowed $500.00 for each violation
Sprinkler System: only allowed if drawing water from the lake
Late Fees: $25.00 monthly fee added after 30days late for each month an account is not paid in full. ( voted on 1/13/21)
Water shutoff will occur if account is overdue and has an amount over $500.
Water Use restrictions from Drought
1)First offense--a warning.
2)Second offense--$250 fine
3)Third offense--$500 fine.
Water Bills are Mailed out Quarterly and checks need to be mailed in before due date to avoid interest. Questions about your Invoice Call - 603-746-2010
AQUAMEN PRICES FOR EXTRA SERVICES
Peninsula pump house filter change: We can change out the large sediment filter every two days at a cost of $150 during the weekdays during normal operating hours. And at a cost of $ 300 during the weekend or holidays. This quote is priced if P.L.V.D. supply the filters.
Peninsula pump house emergency shut off and start up cost: In the event the water system needs to be shut down at night and started back up in the morning due to water production or water distribution issues the cost of this service would be a minimum 2 hour service beyond normal operating hours, charged at a time and a half rate. $240. To shut down at 10:00 pm. and $240 to start back up at 5:00 am.
This rate is subject to change.
Disconnection from Community Water lines Steps
1. Please email (pillsburydistrictclerk@gmail.com) letting us know you are getting a well.
2. If you need to schedule a curb stop shut off prior to trenching and piping being installed, you will need to schedule this with Aquamen 603-905-9073.
3. It is your responsibility to schedule a time with Aquamen to come and take the meter, sensor box . PLVD will include invoice from Aquamen into final invoice.
There should be a minimum 12-inch gap between the public water system piping in the house and the new connection to the private well. More importantly, the water system piping should be cut from the residential piping and capped. Please submit a photo of the gap and capped pipe to pillsburydistrictclerk@gmail.com.
4. Also submit a picture of your meter reading and email it to pillsburydistrictclerk@gmail.com this will insure you don't get charged for months you aren't on the system and lets us know the actual date of disconnect.
5. Will you have your water tested yes or no in the final email sent would be appreciated.
NOTE: For your own safety, please have your new water source analyzed for the Standard Analysis. Wells on PLVD's small lots are susceptible to bacteria, and water from bedrock in some areas of PLVD have significant amounts of arsenic (which the publics water system removes to below the federal maximum contaminant limit).
Water analysis laboratories can be found at this online location: https://www.des.nh.gov/organization/divisions/water/dwgb/well_testing/accredited-labs.htm.
https://www.des.nh.gov/organization/divisions/water/dwgb/well_testing/documents/well-testing.pdf
The Be Well Informed app will help you identify any issues indicated by your water test results, and can be found here: https://www4.des.state.nh.us/DWITool/
Helpful Homeowner tips
Your in home water system should be inspected and maintained once a year, the best time is in the spring.
Inspection: Inspect your plumbing and mechanical components looking for leaks, corrosion, broken hangers and mounts. Check out side hose bibs to check functionality, and they are damage free from the winter weather. Inspect inside fixtures for leaks, drips, corrosion, and staining. This would include faucets, showers, washing machine, dishwasher, any fixture that dispenses water. check toilets for proper operation, make sure they allowing water pass through them when not being used. Check for build up in the holding tanks.
Filters and screens: House hold filters should be checked and replaced as need be, this would include whole house filters on your main supply line, all inline filter such as Reverse Osmosis filters, refrigerator filters, Brita filters. House hold screens should also be removed, cleaned and inspected to be sure they are free from dibris and corrosion. This would include faucets, sprayers, washing machine hoses, shower heads ext.
Mechanical component maintenance:
Valves: check proper position on/off, check for leaks, functionality Filters: make sure they are clean and water passes through them easily, replace as needed.
Pressure Tanks: should be drained and flushed once a year, if they require a pre charge of air the amount of psi precharge should be checked. This setting may vary with your water pressure setting.
Water pressure booster pumps: check for leaks, proper pressure setting. most common setting 60-70 psi. insure the area around them is clean and open enough to move air as the motors are air cooled.
Hot Water Tanks: it is recommended they are drained and flushed once a year. The water temperature should be checked to prevent injury and consistency of the temperature. The replacement of the anode rod is recommended, this is a sacrificial component of your hot water heater to prevent internal corrosion and odors.
If you have any questions or concerns with the procedures, settings, or proper repair of issues found, or would like to have work done for you please contact your local professional.
Emergency Well BILL
Well 8 invoices represent the new well which was installed on 12/19/19-12/20/19. The total cost was $27,291.25. Invoices were sent to the 110 customers that who had active meters/water service at that time. The payment is due on 3/3/20 and should be mailed to;
PLVD
396 Deer Meadow Road, Webster, NH 03303
As with all invoices, a $25 late fee will be assessed to any account that does not have a zero balance on a monthly basis. If you have further questions please email Brandon Doherty, Treasurer @ pillsburylakevillagedistrict@gmail.com
Brandon Doherty, Treasurer
Pillsbury Lake Village District
Deer Meadow Project Scope:
Scope for the entire replacement:
The Installation, pressure testing and disinfection of approximately 2000 feet of 4 inch water main and five 4-inch resilient-seated gate valves spaced approximately 500 foot intervals from the existing 4-inch PVC near valve 82 North of Mt Vernon Terrance to the existing 6-inch water main near existing valve 58 on Christopher Robert Drive.
Approximately 1000 feet of 4-inch main was replaced.